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Privacy Policy

Last updated: March 20, 2026

This Privacy Policy explains how Burcum collects, uses, stores, and protects personal information across burcum.site and the Burcum mobile applications.

By using the Service, you acknowledge the practices described in this policy.

1. Information We Collect

  • Account details such as name, email address, password hash, and subscription state.
  • Profile details you choose to provide, including birth date, optional birth time, birth city, and language preference.
  • Usage data such as readings viewed, compatibility requests, prompts sent to Astro Coach, device metadata, and approximate IP-based security logs.

2. How We Use Information

We use personal data to operate accounts, generate astrology experiences, personalize content, secure the platform, respond to support requests, and improve product quality.

We may also use data to send service-related emails such as verification, password reset, billing, policy updates, and important account notices.

3. AI Features and Prompt Data

Astro Coach and generated readings may process prompts and profile inputs so the system can create relevant responses. Do not submit highly sensitive personal data that you would not want processed for this purpose.

Generated content is created through automated systems and may be logged to improve reliability, moderation, and abuse prevention.

4. Legal Bases

Where required by applicable law, we process data based on contract performance, legitimate interests, consent, legal obligations, or other lawful grounds that apply to the relevant activity.

5. Sharing and Service Providers

We may share data with infrastructure, authentication, email delivery, analytics, support, or payment providers that help us operate Burcum.

We do not sell personal information in exchange for money. We only share data as needed to provide the Service, comply with law, or protect Burcum and its users.

6. Cookies and Local Storage

  • Authentication and session continuity
  • Language choice and interface preferences
  • Security, fraud prevention, and product analytics

7. Data Retention

We retain account data while your account remains active and for a limited period afterward when necessary for security, legal compliance, dispute resolution, or fraud prevention.

Some analytics or log data may be retained for shorter operational windows and then deleted or anonymized.

8. Your Rights

  • Access, correct, or update account information
  • Request deletion of your account and associated data
  • Withdraw consent where consent is the legal basis
  • Object to certain processing where local law gives you that right

9. Security

We use reasonable technical and organizational safeguards to protect personal data. No service can guarantee absolute security, so you should also protect your credentials and devices.

10. Children

Burcum is not directed to children under 13. If we learn that personal information from a child was collected without appropriate authorization, we may delete that information.

11. International Transfers

Your information may be processed in countries other than your own, depending on where Burcum or its service providers operate. Where required, we use appropriate safeguards for such transfers.

12. Policy Changes

We may update this Privacy Policy over time. If changes materially affect how data is handled, we may notify you through the product, email, or other reasonable means.

13. Contact

  • Email: destek@burcum.site
  • Website: burcum.site